Individuals

There are many opportunities to volunteer, from packaging gifts at Santa's Depot to Special Events, there's something for everyone. Each volunteer shift is a piece of the puzzle that helps to bring a smile to children at Christmas, reminding them that they are remembered and valued. 

We are currently recruiting for some year round volunteer positions. Click here to learn more about these positions. 

2025 Season Reminders:

  • Santa's Depot Shifts open November 5, 2025.
  • Delivery Day Shifts open December 9th, 2025. 
  • Special Event Shifts will open throughout the season - watch your email for updates!

Once shifts are full they no longer show on the calendar. Keep checking back for new openings throughout the season!

Please book no more than 1 shift per week to allow everyone to experience the magic at Santa's Depot!

Individual Volunteering Opportunities

Already a Volunteer? Click here to access the Santas Volunteer Portal

Individuals can volunteer at Santa's Depot from November 25-December 14.

  • Shifts must be scheduled in advance.
  • All volunteers must be 16 yrs of age or older
  • Shifts are scheduled Monday-Friday 9:00am - 11:30am, Tuesdays & Thursdays 9:00am - 11:30am, 12pm - 2:30pm, 3pm - 5:30pm and Saturdays from 9:30am - 11:30am and 12pm - 2:30pm. 
  • Volunteers may be involved in any of the following activities: preparing gifts for individual children, bagging gifts for specific families, sorting toy donations, condensing sorted toy bins, and putting batteries in toys.

 

Toy applications are now submitted through the new 880 CHED Santas Anonymous database. We're looking for people who will assist in the day-to-day operations of the Family Support Program. This will range from reviewing and entering applications to answering client and partner agency questions via phone and email. Training will be provided.
 
Who would make a great Family Support Coordinator? We're looking for people who are passionate about ensuring that no child goes without the magic of Christmas each and every year! To do this, you need people to be compassionate, detail-orientated, and able to use a computer (training will be provided). Shifts will be 3 to 4 hours in length.
 
Key Dates: 
  • Training: Mid-October 2025 (self-paced online learning and one in-person session at Santa's Depot - please see more details below)
  • Family Support Program Opens: October 20, 2025 and will operate Monday to Friday 10 am to 4 pm.

Click here to apply to join the Family Support Team 

From time to time, we are presented with the opportunity to raise funds/toys through a third-party activity such as collecting donations at the Edmonton Riverhawks or Edmonton Elks games or selling 50/50 tickets at Oil Kings games.

Email volunteer@santasanonymous.ca for more information!

Volunteers are needed to look after parking & traffic control for Delivery Days - December 20. Volunteers must be over 18, please note that this is an outdoor job, and volunteers must be able to stay for the full shift. 

If you have a big smile, sunny personality and can-do attitude this may be the role for you. Greeters welcome all those who come to Santa's Depot.

Duties include:

  • Welcoming everyone to Santa's Depot
  • Answering a lot of questions
  • Ensuring volunteers sign in and out
  • Assist in receiving and recording toy donations
  • Accepting and receipting monetary donations
  • Answering a lot more questions

Where: Santa's Depot - 12122 68 Street NW
When: November & December

Email volunteer@santasanonymous.ca for more information

This role consists of collecting donated toys at pre-assigned locations and bringing them to Santa's Depot.  Drivers can be scheduled to pick up once or twice a week, every day, or be on the on-call list, it is up to you!

Duties Include: 

  • Collecting donated toys at pre-assigned locations and bringing them to Santa's Depot to be sorted and wrapped
  • Presenting yourself as a Santas Anonymous' volunteer to the public and store employees
  • Availability on December 23rd to assist with picking up the toy boxes from donation locations would be greatly appreciated
  • Each driver and one helper will be provided with a Santa's Pick-up Driver photo identification, training on how to empty the 5-foot high donation boxes, and a supply of bags to put the toys in

Requirements for this position include a valid driver’s license, insurance, and a reliable vehicle. Toy Pick-up Drivers are welcome to work on their own or with family and friends.  Drivers give their time and use of their vehicles.

Where: Various Edmonton Malls & Big Box Stores
When: November 15 through December 23