Delivery Days 2020

Deliver the Spirit of Christmas!

This is the most popular volunteer role at Santas Anonymous. Delivering toys to Edmonton homes is a tradition for many in the community. 

Due to the COVID-19 Pandemic, there will be many changes for Delivery 2020 to ensure the health and safety of volunteers, staff and recipient families. We will update this page as more information becomes available. 

"My most memorable moment was a delivery to a 4 yr old girl, when her mom answered the door she shouted 'See Mommy I told you Santa was real!' To see the wide-eyed look on her little face and the thankful look on her mom's face is something I will truly never forget." 

- Alicia Tyminski 

Here's what you need to know:

  • Delivery Days are December 12 & 13
  • Drivers will pre-register for a time slot - this is brand new this year and more information will be coming soon!
  • All ages are welcome to volunteer on Delivery Days - if you're looking for a group opportunity for youth or families at the depot click here

Volunteer Parking & Traffic Control volunteers will be directing traffic in and out of the parking lot, and we ask that you be patient and courteous as their priority is everyone’s safety.

Get the App!

The quickest way to get through the depot and out delivering gifts is using the Santas Driver App! Let the app keep track of deliveries, find the addresses and give you directions to each home.

Search "Santas Driver App" to download it before Delivery Days from the Apple App Store or Android Play Store.

Watch the Demo Video

Frequently Asked Questions

We are in need of Parking and Traffic Control Volunteers in Groups of 2-20 on Delivery Days and Walk-in Days. Volunteers must be over 18, please note that this is an outdoor job, volunteers must be able to stay for the full shift. 

 

 

You may take between one and fifteen packages. 

In 2020 Delivery Days are December 12 or 13. Delivery appointments will be between 8:30am and 4:00pm. 

On average, it takes approximately 3 hours to deliver 10 packages. 

You can download the App now (although you may have to update it before delivery days), but it cannot be activated until delivery days. Click here for information on downloading the App.

Due to COVID-19 we are working on a no-contact delivery system. You must download the app to deliver this year. 

You are welcome to phone the number on the delivery tag for instructions. After calling, if you are still unable to deliver the bag, return it to the Santas Depot by 6 pm indicating on the tag why it is being returned.

Yes, you can leave the  package with any adult at the home. If there is no adult and an older child (10+) is home and they appear responsible, you may leave the  package with the child. Use your own judgment. If you are not comfortable leaving the package with anyone in the home, return it to the depot by 6 pm indicating on the tag why it is being returned.

On occasion a family’s situation changes and they may refuse the delivery of the package. If this is the case, please write REFUSED on the back of the tag and return the package to the depot by 6pm.

Sure, you can try again later on the same day if time permits. If the bag is still undeliverable, return the package to the depot by 6 pm indicating on the tag why it is being returned. 

  • Don't Forget - Leave the bag or the tag. Leave the “Not Home Form” (tag) for the family, which provides them with instructions on how to receive their gifts. Bring the (bag) package back to the depot by 6 pm indicating on the tag why it is being returned.

Delivery Days goes ahead sleet, snow or shine! The snowier or colder it is the more important it is for drivers to come out and make sure we get the toys delivered. 

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