Volunteer

Delivery Days 2020

The Alberta Government has increased Covid-19 measures in an effort to bend the curve.  Thankfully, the provincial government has included allowances within these restrictions where we can proceed with toy delivery. As such, 630 CHED Santas Anonymous remains committed to bringing joy to kids this Christmas in a safe and healthy manner.

Based on the provincial restrictions announced on December 8, 2020, 630 CHED Santas Anonymous continues to meet and exceed all AHS protocols. As such, we will  enforce the following this weekend:

  • The number of people entering Santas Depot will be kept at a minimum;
  • Properly fitted masks will be required by all volunteers and staff working both inside and outside the depot;
  • Physical distancing will be enforced, inside and outside of the depot, whenever possible;
  • All high touch surfaces will be sanitized regularly throughout the weekend; and  
  • Delivery drivers have been asked to wear properly-fitted masks when picking up bags to deliver and when delivering. 

Deliver the Spirit of Christmas!

This is the most popular volunteer role at Santas Anonymous. Delivering toys to Edmonton homes is a tradition for many in the community. 

Due to the COVID-19 Pandemic, there will be many changes for Delivery 2020 to ensure the health and safety of volunteers, staff, and recipient families. The biggest change will be the method of pickup - drivers will not enter the depot but pickup curbside at Santas Depot. 

Appointments for Delivery Days are now full! Applications for Drivers are now closed for the season. 

Still interested in taking part? Porter teams of 4 are needed at Santas Depot on December 12 & 13

More info here!

Please note: Due to COVID-19, delivery drivers must have an appointment to deliver toys. Please do not come to Santas Depot unless you have an appointment booked.

Here's what you need to know:

  • Delivery Days are December 12 & 13 at the Jerry Forbes Centre 12122 68 Street
  • Drivers will pre-register with an appointment time for curbside pickup - Applications are now closed for 2020 Delivery
  • All ages are welcome to volunteer on Delivery Days - if you're looking for a group opportunity for youth or families at the depot click here
  • Don't want to deliver toys? Groups of 4 are needed to dispatch toys and carry them to vehicles. Info here!

Volunteer Parking & Traffic Control volunteers will be directing traffic in and out of the parking lot, and we ask that you be patient and courteous as their priority is everyone’s safety.

Get the App!

The quickest way to get through the depot and out delivering gifts is using the Santas Driver App! Let the app keep track of deliveries, find the addresses and give you directions to each home.

Search "Santas Driver App" to download it before Delivery Days from the Apple App Store or Android Play Store.

Watch the Demo Video

Frequently Asked Questions

We are in need of Parking and Traffic Control Volunteers in Groups of 2-20 on Delivery Days and Walk-in Days. Volunteers must be over 18, please note that this is an outdoor job, volunteers must be able to stay for the full shift. 

We are also in need of porters to help bring toys out to driver vehicles. Click here for more info

 

 

You may take between one and eight. 

In 2020 Delivery Days are December 12 or 13. Delivery appointments will be between 8:30am and 4:00pm. 

On average, it takes approximately 3 hours to deliver 8 packages. 

You can download the App now (although you may have to update it before delivery days), but it cannot be activated until delivery days. Click here for information on downloading the App.

Due to COVID-19 we are working on a no-contact delivery system. You must download the app to deliver this year. 

You are welcome to phone the number on the delivery tag for instructions. After calling, if you are still unable to deliver the bag, return it to the Santas Depot by 7pm indicating on the tag why it is being returned.

Yes, you can leave the  package with any adult at the home. If there is no adult and an older child (10+) is home and they appear responsible, you may leave the  package with the child. Use your own judgment. If you are not comfortable leaving the package with anyone in the home, return it to the depot by 7pm indicating on the tag why it is being returned.

On occasion a family’s situation changes and they may refuse the delivery of the package. If this is the case, please write REFUSED on the back of the tag and return the package to the depot by 7pm.

Sure, you can try again later on the same day if time permits. If the bag is still undeliverable, return the package to the depot by 7pm indicating on the tag why it is being returned. 

  • Don't Forget - Leave the bag or the tag. Leave the “Not Home Form” (tag) for the family, which provides them with instructions on how to receive their gifts. Bring the (bag) package back to the depot by 7pm indicating on the tag why it is being returned.

Delivery Days goes ahead sleet, snow or shine! The snowier or colder it is the more important it is for drivers to come out and make sure we get the toys delivered. 

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