There is a one-stop application process for three Christmas services:
Applications can be submitted online or over the phone for toys for children 12 and under. Please answer the questions below to help find the easiest way to submit your application:
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630 CHED Santas Anonymous, Christmas Bureau of Edmonton & Adopt-A-Teen provide services to residents of Edmonton only.
Please contact 211 for information about services in your area.
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Unfortunately, you cannot apply on their behalf. Our screening process involves obtaining personal information about the family and their situation, which we can only obtain from the official applicant. However, if you do know someone that needs assistance, feel free share this information so that they can complete and submit an application.
If you are already associated with an approved screening agency they may be able to assist you with the application process (https://www.christmasbureau.ca/partners/community-partners/).
Walk-In applications will also be accepted by the following agencies (you don’t need to have an association with them):
If you're unsure, click here for the full agency listing or go to the next question.
Apply once! Multiple applications from the same household will result in a delay in processing the application.
1. Through an agency you are already associated with - If you are already associated with one of several social service agencies in Edmonton, you can apply through an approved screening agency (click for agency list) that will assist you with the application process.
2. Online directly at christmasservices.ca. Click here to apply online directly. You will need to upload all requested documentation before you can submit your application. Be sure to carefully read the instructions and have ready, in PDF format, the necessary documents to upload with your application. If you are missing documents, you will not be able to submit your online application.
3. Apply by phone - Phone lines will be open October 10, 2023 hours of operation are Monday-Friday 9:00am-5:00pm. If you apply by calling Intake Phone Line – 780.414.7695 - you will still be required to submit the necessary documents to finalize your application. An Intake Worker will assist you and explain what is required.
4. Walk-In applications will also be accepted by the following agencies (you do not need to have a previous association with them):
Looking for more information? Click here for answers to the most frequently asked questions
Did you know that we work together with many agencies to avoid duplication of services?
As a community we work together to provide Christmas assistance to as many people as possible. These Christmas programs use the same screening process as 630 CHED Santas Anonymous and the Christmas Bureau of Edmonton to ensure consistency in application.
The Christmas Bureau of Edmonton and 630 CHED Santas Anonymous' programs are intended to provide support to families, individuals and seniors in need who otherwise would not receive a festive meal or gifts for their children and teens. Our programs are not intended to be a doubling up or topping up of Christmas services already provide. Our programs are funded through community donations and are not governed by or an extension of any government programs.