Get Assistance

There is a one-stop application process for three Christmas services:

  • food hamper or food gift card from the Christmas Bureau of Edmonton food program
  • toys for children aged 0 to 12 years through 630 CHED Santas Anonymous
  • gift cards for teens aged 13 to 17 through the Christmas Bureau of Edmonton’s Edmonton Sun Adopt-A-Teen program

Do you need assistance this Christmas?

The Christmas Bureau of Edmonton manages all applications for toys for children 12 and under. Please answer the questions below to help find the easiest way to submit your application:

Do you live in Edmonton?

Great! Please proceed to the next question. 

630 CHED Santas Anonymous, Christmas Bureau of Edmonton & Adopt-A-Teen provide services to residents of Edmonton only.

Please contact 211 for information about services in your area. 

Are you associated with a social service agency in Edmonton?

If you are already associated with an approved screening agency they may be able to assist you with the application process (https://www.christmasbureau.ca/partners/community-partners/).  

Walk-In applications will also be accepted by the following agencies (you don’t need to have an association with them):

  • Bissell Centre - 10527 96 St
  • Boyle Street Community Services - 10006 105 Ave
  • Edmonton Vietnamese and Chinese Seniors Association - #6, 10650 101 St
  • McMan Youth Family and Community Services - 12604 126 St
  • Mosaic Centre - 12758 Fort Road
  • Oliver Centre - 15830 100A Ave
  • Terra Centre for Teen Parents - 9930 106 St
  • WECAN - 248 Riverview Crossing - old Abbotsfield Mall

Please continue to the next question or click here for the full agency listing if you're unsure.

Walk-In applications will be accepted by the following agencies (you don’t need to have an association with them):

  • Bissell Centre - 10527 96 St
  • Boyle Street Community Services - 10006 105 Ave
  • Edmonton Vietnamese and Chinese Seniors Association - #6, 10650 101 St
  • McMan Youth Family and Community Services - 12604 126 St
  • Mosaic Centre - 12758 Fort Road
  • Oliver Centre - 15830 100A Ave
  • Terra Centre for Teen Parents - 9930 106 St
  • WECAN - 248 Riverview Crossing - old Abbotsfield Mall

Are you Applying for Your Family or on Behalf of Another Family?

Great, continue on to "How to Apply"

Unfortunately, you cannot apply on their behalf. Our screening process involves obtaining personal information about the family and their situation, which we can only obtain from the official applicant. However, if you do know someone that needs assistance, feel free share this information so that they can complete and submit an application.  

How to Apply:

1. Through an agency you are already connected with - If you are already associated with one of several social service agencies in Edmonton, you can apply through an approved screening agency (click for agency list) that will assist you with the application process.

2. Online directly with the Christmas BureauClick here to apply online directly to the Christmas Bureau. You will need to upload all requested documentation before you can submit your application. Be sure to carefully read the instructions and have ready, in PDF format, the necessary documents to upload with your application. If you are missing documents, you will not be able to submit your online application.

3. Download and mail, fax or emailClick here to download the application.  You will need to submit all required documentation with your application.  Be sure to carefully read the instructions and submit the full documentation with your application.

4. Apply by phone - phone lines will be open October 15, 2019 - If you apply by calling Intake Phone Line – 780.414.7695 - we will assist you; however, you will still be required to submit the necessary documents to finalize your application. Our Intake Worker will assist you and explain what is required.

5. Walk-In applications will only be accepted starting November 1, 2019 at the Jerry Forbes Centre – 12122 68 Street between the hours of 9 am to 4 pm, Monday to Friday, excluding Statutory Holidays.

6. Walk-In applications will also be accepted by the following agencies (you don’t need to have an association with them):

  • Bissell Centre - 10527 96 St
  • Boyle Street Community Services - 10006 105 Ave
  • Edmonton Vietnamese and Chinese Seniors Association - #6, 10650 101 St
  • McMan Youth Family and Community Services - 12604 126 St
  • Mosaic Centre - 12758 Fort Road
  • Oliver Centre - 15830 100A Ave
  • Terra Centre for Teen Parents - 9930 106 St
  • WECAN - 248 Riverview Crossing - old Abbotsfield Mall

Looking for more information? Click here for answers to the most frequently asked questions 

Did you know that we work together with many agencies to avoid duplication of services? 

As a community we work together to provide Christmas assistance to as many people as possible.  These Christmas programs use the same screening process as 630 CHED Santas Anonymous and the Christmas Bureau of Edmonton to ensure consistency in application.

The Christmas Bureau of Edmonton and 630 CHED Santas Anonymous' programs are intended to provide support to families, individuals and seniors in need who otherwise would not receive a festive meal or gifts for their children and teens. Our programs are not intended to be a doubling up or topping up of Christmas services already provide. Our programs are funded through community donations and are not governed by or an extension of any government programs. 

Our objective, along with these agencies, is to be able to assist ten families once, rather than one family ten times. 

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