Get Assistance

There is a one-stop application process for three Christmas services:

  • food hamper or food gift card from the Christmas Bureau of Edmonton food program
  • toys for children aged 0 to 12 years through 630 CHED Santas Anonymous
  • gift cards for teens aged 13 to 17 through the Christmas Bureau of Edmonton’s Edmonton Sun Adopt-A-Teen program

Do you live in Edmonton?

Great! Please proceed to the next question. 

630 CHED Santas Anonymous, Christmas Bureau of Edmonton & Adopt-A-Teen provide services to residents of Edmonton only.

Please contact 211 for information about services in your area. 

Are you associated with a social service agency in Edmonton?

If you are already associated with an approved screening agency they may be able to assist you with the application process (click for agency list).  Agency application deadline is November 23, 2018.  The following agencies will also assist new clients for the Christmas program:

  • Boyle Street Community Services - 10116 105 Ave;
  • Metro Continuing Edmonton - by appointment only, please call 780 428 1111; 
  • Mosaic Centre - 12758 Fort Road

Please continue to the next question or click here for the full agency listing if you're unsure.

The following agencies will also assist new clients for the Christmas program:

  • Boyle Street Community Services - 10116 105 Ave;
  • Metro Continuing Edmonton - by appointment only, please call 780 428 1111; 
  • Mosaic Centre - 12758 Fort Road

Are you Applying for Your Family or on Behalf of Another Family?

Great, continue on to "How to Apply"

Unfortunately, you cannot apply on their behalf. Our screening process involves obtaining personal information about the family and their situation, which we can only obtain from the official applicant. However, if you do know someone that needs assistance, feel free share this information so that they can complete and submit an application.  

How to Apply:

1. Starting October 1, you can download an application form and submit the signed application and requested documentation. Applications for download will be available until November 30 and must be received by the Christmas Bureau by December 7, 2018.

Completed applications can be submitted by:

  • Mail: Christmas Bureau of Edmonton, P.O. Box 16000  Edmonton, AB  T5J 4B4
  • Email: intake@christmasbureau.ca
  • Fax: 780.454.6087

2. Starting November 5, 2018, you can call the Intake Phone Line – 780.414.7695. Intake Workers will assist with the application process until December 11, 2018.

3. Walk-in applications will only be accepted December 20 and 21, 2018 at our Walk-In Days at the Jerry Forbes Centre – 12122 68 Street between the hours of 9 am and 7 pm both days.

Looking for more information? Click here for answers to the most frequently asked questions 

Did you know that we work together with many agencies to avoid duplication of services? 

As a community we work together to provide Christmas assistance to as many people as possible.  These Christmas programs use the same screening process as 630 CHED Santas Anonymous and the Christmas Bureau of Edmonton to ensure consistency in application.

The Christmas Bureau of Edmonton and 630 CHED Santas Anonymous' programs are intended to provide support to families, individuals and seniors in need who otherwise would not receive a festive meal or gifts for their children and teens. Our programs are not intended to be a doubling up or topping up of Christmas services already provide. Our programs are funded through community donations and are not governed by or an extension of any government programs. 

Our objective, along with these agencies, is to be able to assist ten families once, rather than one family ten times. 

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